Shipping policy

Shipping Policy

1. Introduction
This Shipping Policy outlines how cupidcase processes and delivers orders. By placing an order with us, you agree to the terms described below.

2. Order Processing Time

  • All orders are processed within [1–3 business days] after payment confirmation.

  • Orders are not processed or shipped on weekends or public holidays.

  • In case of high order volume or unforeseen delays, processing times may be extended. Customers will be notified accordingly.

3. Shipping Methods and Delivery Time
We offer the following shipping options:

  • Standard Shipping: Estimated delivery within [3–7 business days].

  • Express Shipping: Estimated delivery within [1–3 business days].

  • Delivery times are estimates and may vary depending on your location and external factors such as courier delays.

4. Shipping Charges

  • Shipping fees are calculated at checkout based on your location and selected shipping method.

  • Free shipping may be offered on orders above [amount], subject to promotional terms.

5. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment status.

6. International Shipping

  • We ship to select international locations.

  • Delivery times may vary between [7–21 business days].

  • Customers are responsible for any customs duties, taxes, or import fees applicable in their country.

7. Shipping Delays
While we strive to deliver your order on time, delays may occur due to:

  • Weather conditions

  • Carrier issues

  • Customs clearance (for international orders)

  • Incorrect or incomplete shipping addresses

[Company Name] is not responsible for delays caused by external factors beyond our control.

8. Incorrect Address or Failed Delivery

  • Customers must provide accurate shipping details.

  • If a package is returned due to incorrect address or failed delivery attempts, additional shipping charges may apply for re-delivery.

9. Lost or Damaged Packages

  • If your order is lost or arrives damaged, please contact us within [48 hours] of delivery.

  • We will work with the shipping carrier to resolve the issue and may offer a replacement or refund, subject to investigation.

10. Order Modifications and Cancellations

  • Orders can be modified or canceled only before they are shipped.

  • Once dispatched, changes cannot be made.

11. Contact Us
If you have any questions about shipping, please contact us at:
Email:- cupidcase.care@gmail.com
Call us:- +91 8429705665